Last Updated: 27/02/2025
This delivery policy explains how we provide our web design services, the delivery timelines, and the associated terms.
Web design services offered by Rent a Website are delivered exclusively in digital format, with no physical delivery.
These include, but are not limited to:
- Creation and development of websites
- UI/UX Design
- SEO Optimization
- Website maintenance and updates
All deliveries are made online via email, file transfer platforms, or directly to the client's server.
a) Delivery Steps
1. Order Confirmation – After placing the order, the client receives an email confirmation with project details.
2. Requirement Analysis – A meeting is scheduled to clarify project details and objectives.
3. Design and Development – Our team creates the design and functionalities according to the specifications.
4. Revisions and Feedback – The client receives a preliminary version for review and can request changes.
5. Final Delivery – After approval of the final version, the project is delivered according to the agreed method.
b) Delivery Methods
- By email – For design files (e.g., mockups, images, documentation).
- Through file transfer platforms (Google Drive, WeTransfer, Dropbox) – For full project file packages.
- Directly to the client's server – If the service includes website installation on the client's hosting.
Delivery timelines vary depending on project complexity:
- One-page website – 1–3 weeks
- Standard website – 2–4 weeks
- Complex website (e-commerce, custom platforms) – 4–8 weeks
Any delays caused by missing information from the client may extend the delivery timeline.
- Each project includes a limited number of free revisions, specified in the contract.
- Additional revisions may incur extra costs.
- The timeline for implementing changes depends on their complexity.
- We provide a 365-day warranty for fixing any technical issues.
- Post-delivery support includes technical assistance and maintenance according to the purchased package.
- An order can be canceled before work begins for a full refund.
- If the project is in progress, the refund is proportional to the work completed.
- After final delivery, refund requests are not accepted.
For any questions regarding order delivery, you can contact us at:
Email: [email protected]
This policy ensures transparency and clarity in the delivery process of our web design services.